some of the services we provide are:

  delivery solutions

Welcome to Rem ACT, where we can cater all your removal and delivery needs at a lightning fast speed. Our company is based in Canberra and we will take necessary measures to pick up your purchases from the store and deliver them to your doorstep within a short period of time. Our services are extremely flexible and you can select the delivery date and time according to your preferences. Yes, we can even deliver it on weekends without any additional cost. Canberrans no longer need to use a distance calculator tool to calculate the cost. Our delivery services are affordable and we offer a flat rate of $50 ( inc. GST ) per delivery. There is no extra cost. All you need to do is book our delivery service two days in advance.

This service is the best option for furniture or home appliances delivery. There is limit of one item or one set of items e.g ( table with chairs ) to apply for this offer of $50. However, if you have more items to be delivered we would be happy to do so, but the cost would be considerably more.

Payment can be made by cash on delivery or by cards. Also, you can pay in advance direct to our nominated bank account.


  express services

Our transportation team work on delivering discounted rates for the people in need. The express courier services offered by us will assist you to experience the fastest freight services in Canberra. We aim to have your goods delivered to you within four hours from your call, although in busy times it may take slightly longer.

This solution is recommended for businesses when time is critical and you can't wait on traditional delivery service to handle your deliveries or collections on time.

The cost is $100. There are no hidden fees involved. For fast and reliable delivery call 0420 321 411 or email us on info@remact.com.au to arrange your express service.


  removal and relocation

We offer a competitive and reliable removal service in Canberra. We will beat any quotation from our competitors by at least 10%. This is Rem Act’s guarantee.

After you make your request for our removal service by phone or email, we will send our company representative to your property to estimate the removal job and to negotiate the best offer for you. We at Rem Act know how difficult and stressful removal can be. Moving house isn`t an easy job and we are here to help as much as we can. Our friendly and highly experienced removal staff will carefully load, transport and unload your household goods to your new home.

You can choose which of our removal options suit your needs:

Transportation Only will provide you with a pantech truck and driver. Our driver will come on time to your address and park the truck as close as possible for your convenience. You can then bring your belongings to the rear of the truck loading area. Our driver is responsible for the safe loading. He will assist you and request which items to go first and know how to arrange the load safely. There will be no time pressure from our driver. However, we do expect that you will have all your removal items ready prior to our arrival. The same system works in reverse at the destination address, although you can ask for extra manpower to be sent from our company for unloading only.

Transportation and manpower we will take necessary measures to load your belongings, transport and unload them while paying special attention towards their safety. Please note: it is the customer’s responsibility to ensure that all fragile items are wrapped carefully by using packaging materials (boxes up to 30kg.recommended, bubble wrap and other protective materials.

Full VIP Removal Service includes:

  • Packaging materials supplied to your doorstep;
  • Staff will pack under your supervision;
  • All loading, transporting, unloading and unpacking.

All removal operation is fully insurance covered by Elders Commercial Insurance for up to $100.000.


requirements

Documents

For store pick up and deliveries, you need to scan and email your proof of purchase e.g receipt or invoice prior to collection. You can email the attachment to info@remact.com.au or take a snap picture from your mobile and send to 0420 321 411.

In some stores you will need to confirm that Rem Act will collect your purchase. Email or SMS us for store location and your full delivery address. Upon delivery we will issue a receipt for payment and the tax invoice will be emailed to you the next day.

Limitations

Weight:
Up to 100 kg per item for handheld delivery.
Up to 300 kg per palette for forklift unloading.

Delivery: Offered price are for ground floor delivery without lift. Any additional floor will be extra charged.

We do not collect pianos and safe boxes.

other services

Insurance

Door to door delivery is fully insured by us through Elders Commercial Insurance. The amount covered is up to the store display value of the item loaded if brand new. In the case of used items transported by Rem Act, the maximum amount reclaimable is $1000 per item. If you want to add extra insurance, insurance premium will be 3% of declared value.

Packaging

We offer professional packing service using the latest purpose made materials and traditional skills to ensure the safest possible journey for your belongings.

This includes: movers blankets ( to protect your vulnerable items when moving ); bubble wrap; covers and protectors; carton boxes; tapes and reusable plastic moving boxes.

Customs and clearance

All goods bought from overseas with price more than $1000 are subject to duties and GST. If you have imported items including Parcel Post, Airfeight and Seafreight we offer a simple user friendly personalised service to facilitate the clearance of your purchase. Depending on your items different fees apply.

For a quick quote or more info please contact us.
International shipping

Door to door shipping is available from Australia to the United Kingdom, Malaysia, Singapore and soon to Philipines. You can choice between air or sea freight. Please note that sea freight can take up to two months but it is the most affordable method. Shipping by air takes 1-2 weeks.

For more information don't hesitate to contact us.

Our vision

  • Storage
  • Port Bonded Warehouse
  • Shipping to China
  • Shipping to Indonesia
  • Shipping to Europe
  • Worldwide Delivery